help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot access apps on Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-08-2023 14:02 - last edited on ‎02-12-2023 10:48 by Fitbit Moderator

‎02-08-2023 14:02 - last edited on ‎02-12-2023 10:48 by Fitbit Moderator

I cannot acess my apps. I get the clock but i cannot swip to get my steps etc.

 

Moderator Edit: Clarified subject and updated label

Best Answer
Labels:
2 REPLIES 2

‎02-08-2023 21:01

‎02-08-2023 21:01

Hi @Dorsky42 - on which watch is this? Have you tried a watch restart?

Author | ch, passion for improvement.

Best Answer

‎02-12-2023 10:56 - last edited on ‎12-27-2023 05:58 by Fitbit Moderator

In response to Guy_

‎02-12-2023 10:56 - last edited on ‎12-27-2023 05:58 by Fitbit Moderator

Welcome to the Community, @Dorsky42. @Guy_ Thanks for stopping by to help our member.

@Dorsky42 I've moved your post to the Other Versa Smartwatches board so we can keep the forums organized. Thanks for bringing this to our attention and just to confirm, do you mean your Versa 2 doesn't respond to swipes or taps? If that's correct, I'd also recommend restarting your watch as well as changing the clock face. Please give it a try and monitor its behavior afterward.

Best Answer
0 Votes