Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot get notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hello All, 

 

I purchased my first Fitbit Versa today and I am struggling in setting up the notification from the phone to the watch. 

 

I have a Samsung A8 and this is synced to the phone. I have tried all the steps mentioned in the Fitbit support forum but no joy. 

 

I'm assuming I can see WhatsApp messages or is it just plain SMS and phone calls? 

 

Any help would be appreciated. 

 

Thanks

 

Chris 

Best Answer
0 Votes
1 REPLY 1

Welcome to the Fitbit Community @Chris88_UK. I am sorry for the delayed response. 

 

Congratulations on your new Fitbit Versa! Thank you for sharing the details of the difficulty you're experiencing with receiving notifications on your Fitbit Versa. I appreciate your troubleshooting efforts. You have the option to receive calls, texts, calendar events within the hour, emails, and other push notifications from the apps you choose. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

 

Let me know how it goes!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes