Cannot get notifications

[Chris88_UK]

Hello All, 

I purchased my first Fitbit Versa today and I am struggling in setting up the notification from the phone to the watch. 

I have a Samsung A8 and this is synced to the phone. I have tried all the steps mentioned in the Fitbit support forum but no joy. 

I'm assuming I can see WhatsApp messages or is it just plain SMS and phone calls? 

Any help would be appreciated. 

Thanks

Chris 

[LiliyaFitbit]

Welcome to the Fitbit Community @Chris88_UK. I am sorry for the delayed response. 

Congratulations on your new Fitbit Versa! Thank you for sharing the details of the difficulty you're experiencing with receiving notifications on your Fitbit Versa. I appreciate your troubleshooting efforts. You have the option to receive calls, texts, calendar events within the hour, emails, and other push notifications from the apps you choose. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

Let me know how it goes!