07-17-2019 15:19
07-17-2019 15:19
Hello All,
I purchased my first Fitbit Versa today and I am struggling in setting up the notification from the phone to the watch.
I have a Samsung A8 and this is synced to the phone. I have tried all the steps mentioned in the Fitbit support forum but no joy.
I'm assuming I can see WhatsApp messages or is it just plain SMS and phone calls?
Any help would be appreciated.
Thanks
Chris
07-21-2019 13:01
07-21-2019 13:01
Welcome to the Fitbit Community @Chris88_UK. I am sorry for the delayed response.
Congratulations on your new Fitbit Versa! Thank you for sharing the details of the difficulty you're experiencing with receiving notifications on your Fitbit Versa. I appreciate your troubleshooting efforts. You have the option to receive calls, texts, calendar events within the hour, emails, and other push notifications from the apps you choose. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists.
Let me know how it goes!
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