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Cannot pair FineBlue mate 7 with Versa

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Hi, I cannot pair my Fitbit Versa with the Fineblue Mate 7 headphones.  When I go to settings and add audio, it searches and then comes up No devices found.  

 

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Hey @markbedders, let me give you a warm welcome to the Community! Let me suggest you something, please try to restart your Versa, by following these instructions: 

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

After that, please try to pair your Versa with your FineBlue Mate 7 again. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit

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Hi, thank you for advice.  I tried it several times and it still hasn't worked!!! Not sure what to do now

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