Cannot post badges-Versa 2

[Elizanne]

Cannot post badges on verse 2

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @Elizanne.

Thank you for the information provided.

For instructions on how to earn and see your Fitbit badges, please visit this article.

Whether this doesn't help, please provide us with more information about the issue you are experiencing.

Hope this helps.

[Elizanne · Accepted solution]

I can see my badges that I earn but when I share them to my friends my friends cannot see them even though I’ve got the settings to share to friends 

[EdsonFitbit]

Thanks for the response @Elizanne.

If you have selected the option to post your badge with Friends, they have to follow the next steps from their Fitbit accounts to see the badges you have shared with them:

- On the Fitbit app tap the Today tab, and tap your profile picture.
- Tap your name and tap the name of a friend to see the badges shared with you

See you around.

[Elizanne]

I’ve tried all the trouble shooting tips and my badges are still not sharing to my friends

Sent from my iPhone

[EdsonFitbit]

Thank you for the update @Elizanne.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

See you around.