help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Card already added

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2019 10:42

‎12-29-2019 10:42

I'm trying to add a new card to my Fitbit wallet but every time I try it says its already added and cant duplicate. But I dont have this card added. I only have one card which is my husbands. So I tried deleting that card and adding mine. Still getting the same issue.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-11-2020 10:52 - last edited on ‎06-19-2024 18:28 by Fitbit Moderator

‎01-11-2020 10:52 - last edited on ‎06-19-2024 18:28 by Fitbit Moderator

Hi @VickiG806 a warm welcome to the Community!  I apologize for the delayed response. Thank you for the information provided. 

Could you confirm if the situation still persist?

If so, could you please let me know if the message appears with one specific Card or with several or all of them? 

In the meantime please verify that the Fitbit app and the watch are up to date. 

Also recommendable is to have a look at this article:

What should I know about Fitbit Pay?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes