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Cardio Load missing on Versa 2

ANSWERED

‎08-04-2025 03:19 - last edited yesterday by Fitbit Moderator

‎08-04-2025 03:19 - last edited yesterday by Fitbit Moderator

Hi

I had a lengthy problem with missing cardio load some months ago which resolved when I made the switch to Google. However, it has now disappeared after working OK technically (it has set me some bizarre and erratic targets, but that I've learned to live with!)

Today I have the 'no target' message. I have done all the basic suggested things:

1. checked that sufficient battery

2. turned Bluetooth off and on again

3. restarted Fitbit

4. restarted phone (iPhone)

5. re-installed app

3. Fitbit successfully reconnected to phone but still no cardio load.

What next?

 

Moderator Edit: Clarified subject.

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Accepted Solutions

‎08-04-2025 12:48

‎08-04-2025 12:48

@Beaverfarthing , A warm welcome to the Community! Thank you for your messages . 

The bug that caused Cardio target load to not appear in the Fitbit App for some Customers has been fixed. Performing a manual sync in the Fitbit app (pull-down on the Today screen) is the recommended work-around to populate the Cardio target load value.
Let us know if you have any questions. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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1 REPLY 1

‎08-04-2025 12:48

‎08-04-2025 12:48

@Beaverfarthing , A warm welcome to the Community! Thank you for your messages . 

The bug that caused Cardio target load to not appear in the Fitbit App for some Customers has been fixed. Performing a manual sync in the Fitbit app (pull-down on the Today screen) is the recommended work-around to populate the Cardio target load value.
Let us know if you have any questions. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer