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Challenges syncing issue with Versa 2

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‎05-25-2020 15:00 - last edited on ‎10-27-2020 13:48 by Fitbit Moderator

‎05-25-2020 15:00 - last edited on ‎10-27-2020 13:48 by Fitbit Moderator

Hello,

My app and watch are doing great at syncing steps and times. However, it won't sync the steps to any weekday or bingo challenges I am in. I can have 15k steps and in my challenges show I completed 5k. I've tried uninstalljng and reinstalling,  restarting phone and watch and toggling Bluetooth. Nothing helps. Anyone else? I have a note 10. 

 

Moderator Edit: Clarified subject

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