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Change clock face, I get error message about Internet permission

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‎01-17-2020 07:29 - last edited on ‎10-30-2021 17:27 by Moderator Alum

‎01-17-2020 07:29 - last edited on ‎10-30-2021 17:27 by Moderator Alum

When i am trying to change my clock face im getting an messages on my watch  that says ; This app requires the Internett permission to be granted. What thoes that meen? My watch is set up with internett acsess

 

 


Moderator edit: subject updated for clarity

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‎01-17-2020 07:49 - edited ‎01-17-2020 07:50

‎01-17-2020 07:49 - edited ‎01-17-2020 07:50

Hi @lilian0412 , it's not the watch that needs internet permission but the Clock Face itself. After installing a new CF within the Fitbit app, you always get the message: "this CF needs permssion to access the internet, heart rate, etc" There is also the option of choose all and press that. Wait a few secs longer after the installation and you will see a new page with "Permissions" and "Settings". Press permissions and see if all items are enabled, if not do it. Press the back button and press settings and customize the CF to your own liking. Regards kuzibri 

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