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Charger not working

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‎06-29-2020 10:41

‎06-29-2020 10:41

I recently bought a Fitbit Versa 2 and it is not charging. I wore it for the first time Saturday and tried to charge it for the first time the day after and it did not charge 

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‎06-29-2020 22:54

‎06-29-2020 22:54

Hi @Michelle2798, welcome to the Community Forums! 

 

Thanks for your post and for trying some troubleshooting steps before to posting over here. If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes.

 

Looking forward to your reply if further assistance is needed.

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