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Circles disappeared after update!

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Hi, I updated my Versa 2 on the 6th June 2019. After the watch restarted my circles that show how close I am to reaching my goals gave disappeared. This is so disappointing and frustrating as they were a source of encouragement and a quick way of checking how I’m doing.

Has anyone else experienced this and managed to rectify it please?

i have searched the settings and forums but have got nowhere.

thank you 😊

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8 REPLIES 8

On the tracker or on phone app?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Hi!

on my tracker ( the actual watch on my wrist).

thank you

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That is probably a function of that particular clock face.  I don't know why it would have changed at the update, but that can happen particularly with non-Fitbit developed clock faces.  I suggest you look at other clock faces to find one that gives the feedback you want.  There are hundreds (or thousands) available.  If you haven't looked before, you might want to start looking at ones 'by Fitbit'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Thank you

the clock face is one by Fitbit as I didn’t want to use anything from an outside source.....

i will keep trying 

thank you for replying 

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Just curious which one it is - clock face name?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Also, to explain more fully, my clock face hasn’t actually changed. But the circles have disappeared. Before if I pressed the little button on the left of the screen then my stats would disappear and I would just see the time with the two circles underneath. One for steps and one for exercise. Now when I press the button my stats go and I’m just left with the time, no circles.....

thank you

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It is called Waveform 

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Hello the circles have mysteriously reappeared!

thank you for the offer of help!

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