10-29-2023 04:16
10-29-2023 04:16
😂😂 new app hasn’t handled last nights clock change very well! 😂😂😂
10-29-2023 07:13
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
10-29-2023 07:13
Hi @Colinsplace - there are syncing issues with the new app which can stop the change happening. Try restarting the watch, make sure the Fitbit App App settings are set to automatic time zone, logout and restart the phone and sync again.
Author | ch, passion for improvement.
Best Answer10-29-2023 07:26
10-29-2023 07:26
Tried restarting the phone. It fixed the daily step count, but the “Hourly Activity” display is well scuppered. But looking at the other comments on here, it’s not just me. Oh well. What ya gonna do! 😊
Best Answer10-29-2023 11:44
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-29-2023 11:44
@Colinsplace This has nothing to do with the new app and everything to do with the fact that Fitbit has never been able to handle the time change. There’s nothing you can do to fix today’s error, but it should be fine tomorrow. This seems to happen twice a year, every year with the change from standard time to summer time and back. Just be patient.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.