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Clock Error message

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‎05-26-2019 09:26

‎05-26-2019 09:26

Woke up thids morning and my fitbit versa has a "clock error" message on with a further message to go to fitbit app to install a new clock face. When I try to do this the app says that the updates fails to install..... Can anybody give advice.

 

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‎05-26-2019 10:33

‎05-26-2019 10:33

I am having the same problem.  When I try to pick another clock face it says "this clock cannot be installed on your device.  Your device is not connected".  But it IS connected to Wi-fi.  How to fix this?  My clock face is not showing at all on my Versa.

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