Clock Error

[Ti_K]

The screen will not sync a new clock face.  My previous one would not stop blinking like it was stuck.  So I tried to pick out a new one but it will not sync and gives me an error.  I do not get my versa wet so I did not short it or anything.  What can I do to fix this.  Thanks.

[SunsetRunner · Accepted solution]

Hi, try restarting your Versa several times. If that does not solve the problem, install a clock face from Fitbit itself. The default one for the Versa is called "Layers". Withi the Fitbit app go to Clock Faces - All Clocks - Show all from Fitbit and choose Layers. 

[Ti_K]

How do you restart it?  I tried looking and I must be blind.  I appreciate the help

[SunsetRunner]

Click the link in my message, or else: press and hold the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Other way is: go to the settings in your Versa, scroll down to Device info and scroll down to shutdown. Wait a few secs and press the Left button untill you see the Fitbit logo. Good luck!.

[Ti_K]

That worked THANKS!!!

[Raquelo]

Hi,

I have the same issue, and have reset the phone, and Versa 6 times, synced and still nothing. Im getting fed up now.