help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Clock Error

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2019 07:34

‎07-16-2019 07:34

For 3 days my Versa is still showing a clock error, I clicked on 'badges' like someone mentioned and nothing is happening.  Everything else works fine.  Once I try to select another clock face, it states that I can't because it's currently loading one.  I've remove the app and added it as well as remove the device and added again.  It is still showing clock error.  I need help.  How do you power the device off completely?  That's about the only thing I haven't tried. My phone is a Samsung Galaxy S5.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-16-2019 08:17

‎07-16-2019 08:17

Have you tried changing the clock face after setting up the Versa as a new device? 

Best Answer
0 Votes