01-09-2019 19:59
01-09-2019 19:59
My versa showed a different time than my wife’s versa. Went away with a sync. Just curious how this might have happened. I thought I might have inadvertently pressed something but don’t see any options to change time. The device’s clock (the high freq electronic one) wouldn’t have malfunctioned. Guessing it’s some firmware bug but still wondering how it lost 11 minutes....here’s a picture ....https://twitter.com/kswaminathan/status/1083208511562174464?s=21
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Best Answer01-09-2019 21:51
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-09-2019 21:51
@kswaminathan Versa needs to sync regularly for the clock to display accurate time. Versa that displayed the incorrect time, must have had trouble syncing or stayed for some time without syncing. Make sure you have All Day Sync enabled in the Fitbit mobile app, and if you're Android then keep alive widget and always connected should be on as well. Also, make sure that Fitbit mobile app is not being optimized in Android Settings>Battery>Optimization.
Best Answer01-09-2019 21:51
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-09-2019 21:51
@kswaminathan Versa needs to sync regularly for the clock to display accurate time. Versa that displayed the incorrect time, must have had trouble syncing or stayed for some time without syncing. Make sure you have All Day Sync enabled in the Fitbit mobile app, and if you're Android then keep alive widget and always connected should be on as well. Also, make sure that Fitbit mobile app is not being optimized in Android Settings>Battery>Optimization.
Best Answer