Clock face has disappeared

[Hbristoll]

My Fitbit versa 3 was put on charge, when I took it off charge my clock face has disappeared, it now just shows a black screen, I can still see all the apps but not the clock face help!! 

[Bouey]

Same problem with versa 2. If I charge the watch everything is OK but when I try to use it the screen is black

[LZeeW]

@Hbristoll   Please try restarting your Versa 3.  My husband's Sense (same OS) did the same thing 2-3 times since he got it.  My Versa 3 doesn't lose the clock face, but it loses the widgets, again 2-3 times since I got it.  A restart always fixed it.  Press and hold the button for 10 seconds until the Fitbit logo appears.  The "button" can be a little cranky with a restart.  Make sure you hold it until the logo appears.

@Bouey   You should also try a restart.

[A71redhead]

Restarting resolved the clock face for me. Thanks.