Clock face settings Versa 2

[Melissa517]

I tried to change the settings on the clock face and it will not work.  This just came from Best Buy. 

Moderator edit: subject updated for clarity

[Rich_Laue]

A couple of questions. 

What phone is the app on? 

Where you switching to another Fitbit designed face? 

Do you see any error? 

[Melissa517]

I am using a Samsung Galaxy S8. I was trying to switch to a different clock face, that downloaded just fine.  Went into settings and I can not change the colors of the text or icons on the face.  I switched it to a different  watch face.  So we will see how it goes.  I just got this today.  Could be that the watch face has issues on a software level.  I did not see any error messages.   I will keep an eye on it and I will check back in if I see any other issues with this watch.