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Confusion fitbit versa 2

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‎04-08-2020 02:13

‎04-08-2020 02:13

I did a hard reset after it wouldn't sync to my app as my Bluetooth disconnects from it a couple times a day, now I'm trying to set up as a new device and it wont find it connected to the charger. Anyone else having troubles with this?

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‎04-08-2020 03:14

‎04-08-2020 03:14

Hi @Aprilmaddison, welcome to the community.

 

I'm assuming you did a factory reset? Can you try going into your phones Bluetooth settings and unpairing/forgetting the Versa 2 from there. Then go back into the Fitbit app and try the setup process again. 

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Nathan | UK

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