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Connect internet Versa 2

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‎02-12-2020 00:35 - last edited on ‎02-21-2020 16:14 by Fitbit Moderator

‎02-12-2020 00:35 - last edited on ‎02-21-2020 16:14 by Fitbit Moderator

I have been trying even with fit bit customer service to get my phone to show that it is connected to the Internet and I'm unable to see that it is  My correct information internet  is shown but it's grayed out and it said try again later when I've tried to even manually put in the information but then I am able to get some emails? TYIA

 

Moderator edit: Updated subject for clarity 

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‎02-21-2020 16:13

‎02-21-2020 16:13

@SunsetRunner Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for the details mentioned. I would like you to provide me more information about connecting your Versa 2 to the internet. 

 

- Are you trying to connect Versa 2 to Wi-Fi?

- Are you seeing your Fitbit stats on your app?

 

As a side note, learn more about connecting your watch to Wi-Fi by checking this article: How do I connect my Fitbit watch to Wi-Fi? 

 

Keep me posted. I'll be around if you have any additional questions. 

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