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Versa 2 stopped recording during workout

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‎02-19-2020 06:44

‎02-19-2020 06:44

I was using the rower this morning. I used the Timer function set for 30 minutes, and also initiated an Exercise/Workout. This has worked fine previously. Today, both stopped working on their own. It didn’t vibrate at 30 minutes, and the workout was off when I went to pause/stop it. On my Fitbit dashboard it logged a 29 minutes workout (actual duration was 32 minutes).  Should I be concerned about this?  I 

have logged about 30 workouts so far without incident. 

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‎02-21-2020 16:05

‎02-21-2020 16:05

Welcome to the Fitbit Community, @Oplakany. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your Versa 2 stopped recording during your workout. Thank you for providing the additional details and letting me know that you've logged many workouts without any problems previously. I recommend you to restart your device as described in this help article. This will refresh your watch internally. 

 

If you would like to edit your activity, you can find more information in this help article: How do I edit or delete an exercise or activity in the Fitbit app?

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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