Are you trying to connect to a 5GHz network? It will not connect to that.
Connect to Wi-Fi
During setup, you're prompted to connect Versa to your Wi-Fi network. Versa uses
Wi-Fi to more quickly download playlists and apps from the Fitbit App Gallery, and
for faster, more reliable OS updates.
Versa can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
networks that require more than a password to connect—for example, logins,
subscriptions, or profiles. If you see fields for a username or domain when
connecting to the Wi-Fi network on a computer, the network isn't supported.
For best results, connect Versa to your home Wi-Fi network. Make sure you know
the network password before connecting.
Also, please remove your email address from a public post. That is not safe.
