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‘Couldn’t read SpO2’ when Sleep mode ON

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‎01-01-2022 20:18

‎01-01-2022 20:18

Hi, I turned on Sleep mode; next day I got the above message when sync with Fitbit app on my iPhone.

It was showing my SpO2 reading when Sleep mode was OFF previous nights.

I will experiment again a few times with Sleep mode ON and OFF. I wonder whether this is a bug. Has anyone experienced the same?

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‎01-02-2022 04:32

‎01-02-2022 04:32

Hello @Fit50strong and welcome to the Community forum.  I don't think that these two things are related at all.  The programming for Fitbit features is very compartmentalized.  Sleep Mode dims the screen, turns off the automatic screen wake and blocks notifications. It is independent of the SpO2 clock face.

 

From time to time, I won't get an SpO2 reading.  This is very sporadic.  Some explanations are in this Help article.  Also, it can take an hour or more for the SpO2 reading to appear.  

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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