11-29-2018 07:01
11-29-2018 07:01
Can someone please tell me why my Versa stops counting my steps as I walk? I have to tap it to “wake it up”. I am a new user and wondering if I did something wrong during set up. Thanks for any help.
11-29-2018 13:49
11-29-2018 13:49
@Suedeb try rebooting versa several times by pressing and holding the left and bottom right buttons until fitbit logo flashes.
12-06-2018 06:13
12-06-2018 06:13
Thanks👍 Appreciate the response.
12-06-2018 12:09
12-06-2018 12:09
@Suedeb let me know if it has resolved the issue. 😊