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Counting steps when not in use.

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‎07-17-2018 20:46

‎07-17-2018 20:46

My versa counted over 18,000 steps while laying on my dresser fire the entire day.   No one lives with me to have moved it.   And I didn't walk with my phone that day.   How would it do this? If its not any better than that maybe I should send it back.   

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‎07-17-2018 22:21

‎07-17-2018 22:21

Hello @Melissa01, was their anything else in the dresser, like a fan or something that vibrates? 

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‎07-17-2018 22:43

‎07-17-2018 22:43

Hello @Melissa01 and nice to see you @Rich_Laue

This has been a common occurrence and we are looking into this with the techs. 

Follow this pinned post to see when they will have a fix for this. 

Steps-count-increase-while-charging-Fitbit-Versa

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

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