help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cracked Versa Face

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2019 12:23

‎08-06-2019 12:23

My band came undone today and my versa fell off and cracked the face. It’s still working fine however I am worried about getting it wet. Will the cracks affect the waterproof feature? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-07-2019 01:08 - edited ‎08-07-2019 01:10

‎08-07-2019 01:08 - edited ‎08-07-2019 01:10

Hi @suzanneleos, welcome to the community.

 

I'm sorry to hear that you damaged your Versa. Unfortunately I would say it would absolutely affect the water resistance capabilities of the device. For this reason I would not recommend submerging or swimming with your Versa, although I would think the odd spot of rain should be fine but it's hard to know for sure. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer
0 Votes