Cycle tracking

[SteveJepps]

I've had my Fitbit Versa 2 since march and used it for tracking my cycle rides. the last 6 or 7 ride it will not connect anymore and only records the time is this software or hardware fault?

Steve  

[PieSwagoras]

I'm the same. I tried to contact support but it just threw me to community forums, which I've already trawled and seems a Fitbit restart or repairing is suggested. 

Neither have worked for me. Going to try and email Fitbit or get in touch. Totally pants!

[MarkleyRM]

Just got off the bike and super bummed. Took round trip ride totaling 6mi. but only 1/2mi each way recorded. The time recorded, but no heart rate; cardio vs fat burn zone, calories...I want to know if I can manually add my ride or distance? 

[SteveJepps]

I know the feeling but I haven't found a mabualbway myself sorry

[SteveJepps]

I tried the same no luck will try like you Fitbit direct if not back to
where it was bought but it was a retirement gift very disappointing