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Data export not working

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‎03-20-2019 02:43

‎03-20-2019 02:43

Hello everyone,

 

today I've realized, I cannot download my Fitbit Versa data from the website. I've chosen period and type of report, clicked on Download, but nothing happened. The page just starts to "reloaded" and then nothing. I've tried 3 different browsers and it still working like this. Is it some global failure?

Can I get some contact for anybody (person in charge), who could fix it? 

 

Michaela 

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‎03-21-2019 00:46

‎03-21-2019 00:46

It seems that there's an ongoing bug with the data export function at the moment. Keep an eye on the following thread where fitbit are making updates on progress:

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Updates-to-Fitbit-Data-Export/td-p/3322855

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