Data not cleared Sync and try again

[Prothorin]

I cant add my Versa to fitbit. 

[Bluefront]

Like this? I did a factory reset. My problem was, the phone was previously paired with the same Versa. I had to go to Settings->Bluetooth to look for the Versa that was not connected and "Forget Device".  Then Fitbit App was able to pair successfully with the Versa.

[YTC14]

Hi, my fitbit is showing the same error msg now. 

I have unpair the fitbit on my Samsung S8+, and try to re-connect it.

But it still cant be connected.

😞

[Bluefront]

After unpairing, did you try to pair it again at the Android OS level, or you let Fitbit app connect to your device?

For me, I let the Fitbit App find the device. Maybe after unpairing, restart your phone, before launching the Fitbit App.