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Data not cleared Sync and try again

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‎11-21-2019 06:46

‎11-21-2019 06:46

I am receiving this message, my Fitbit Versa 2 is completely unresponsive. HELP!

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4 REPLIES 4

‎11-21-2019 07:08

‎11-21-2019 07:08

What did you do for this message to appear? 

Have you tried a restart ? Then do an Add device. 

 

If this doesn't work, try a factory reset. 

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‎11-21-2019 07:11

In response to Rich_Laue

‎11-21-2019 07:11

nothing....it was showing this message when i woke up this morning. I can't even get it to turn off.

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‎11-21-2019 07:13

In response to Christopher-44

‎11-21-2019 07:13

Did the restart work? Or the factory reset? 

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‎11-21-2019 07:17

In response to Rich_Laue

‎11-21-2019 07:17

unfortunately no, neither worked. 

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