07-06-2019 13:29 - last edited on 07-07-2019 14:28 by LiliyaFitbit
07-06-2019 13:29 - last edited on 07-07-2019 14:28 by LiliyaFitbit
Data not cleared Sync & try again wont work
Moderator edit: subject for clarity
07-07-2019 14:27
07-07-2019 14:27
Welcome to the Fitbit Community @M.T..
I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your data not being cleared. Thank you for your efforts to resolve the issue. I recommend making sure that your watch is syncing by following these troubleshooting steps: Why won't my Fitbit device sync?
If these steps won't help you resolve the issue, please let me know and I will be glad to investigate further.
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.