help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dead versa after bath?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-11-2020 12:46

‎11-11-2020 12:46

Hello, my versa is almost 2 years old and usually i shower with it and im not a swimmer but today i kept my versa on in the bath and when i got out it had died and won't turn back on.

Ive also noticed condensation in the little rectangles at the back which i don't think is a good sign!

Is there anything i can do?

i know its nearly 2 years old but will fitbit still help?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-11-2020 12:55

‎11-11-2020 12:55

Hi @SophieLouise201  put the pebble part into a bowl of dry rice for about 48 hours. Some people have also used a hair dryer to remove all possible moisture. After that time, clean all the connectors and charge it. Restart it a few times and see what happens. You can always ask Fitbit support for help, but if it's out of warranty, I'm not sure what their response will be. Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes