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Deezer not Activating

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Hi! So I just got a new Versa the other day. I am going CRAZY trying to get Deezer activating. I have done the following steps at least 10 times, and deezer is somehow still not activated. Would someone please help me: 

 

1). Install deezer on my Versa

2). Open deezer on the Versa

3). Get the code, and then on my smartphone, go to fitbit.com/deezer

4). I enter the code, and it redirects me to the account login page

5). I login with my facebook

6). It asks for permission, I accept

7). Then is goes to a page with a spinny wheel that says my Deezer account is activated, and it will redirect me to the fitbit app - which is never actually does

8). I redirect myself there, only to find that the deezer app is still not activated. 

 

I have disconnected and reconnected my bluetooth and versa several times on my phone. 

 

PLEASE HELP! 

Best Answer
7 REPLIES 7

Hae you looked at the Deezer FAQ @jackson2k14

How do I listen to Deezer playlists on my Fitbit watch?

Download Deezer playlists and Flow directly to your watch
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Thanks for your message!

 

Yes I have become very informed on that link’s advice but the suggestions have not worked. 

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It th n might be time to contact Deezer,

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I'm having the exact same problem, I'm so frustrated!!!!
evry1noswen (wendy)
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I got a Fitbit Versa 2 for Christmas and I have the exact same issue. I'm dying with frustration. Is there a fix for this??

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Screenshot_20191225-213349.png

This is what I keep seeing

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And? What the solution?

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