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Deezer won't install on Versa

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‎11-05-2018 10:59

‎11-05-2018 10:59

Hi, 

When I got my Versa it had Deezer pre installed and I set it all up fine but after I had to do a factory reset on my Versa Deezer was gone and now it will not install again through Fitbit on my phone. Doesn't give a reason, just says failed to install. 

Can anyone help, please? Thanks. 

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‎11-06-2018 07:06

‎11-06-2018 07:06

Hey @Brasspan, let me give you a warm welcome to the Community! If you already follow the instructions in this help article: How do I listen to Deezer playlists on my Fitbit watch? But you still getting the same issue, could you please post a screenshot of the error message that you a re getting so I can take a look? With that, I can further investigate it. 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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