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Device compatibility?

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‎09-04-2018 18:35

‎09-04-2018 18:35

Is versa compatible with motoroloa z play Droid?

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‎09-04-2018 19:56

‎09-04-2018 19:56

Hello @thilankavindu1

Here are the Fitbit supported deviceshttps:

//www.fitbit.com/devices

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎09-04-2018 23:21

In response to ACG

‎09-04-2018 23:21

Motorola Moto z play Droid isn't listed there but that doesn't mean versa won't work with it completely?

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‎09-05-2018 00:06

In response to thilankavindu1

‎09-05-2018 00:06

@thilankavindu1 wrote:

Motorola Moto z play Droid isn't listed there but that doesn't mean versa won't work with it completely?

You could be right, I use an iPhone. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎09-05-2018 06:57

In response to ACG

‎09-05-2018 06:57

@thilankavindu1 The list of compatible devices is just the list of devices they've actually tested. One would hope that there wouldn't be problems as long as they were supporting the bluetooth standard correctly. Especially because they only support OLD models of Android phones.

 

Regardless, I recently got a Moto G6 and the Fitbit integration/ support has been the least troublesome part of the setup/ sidegrade. I have slightly more problems syncing than I did with my Nexus 6P, which is supported. But nothing too bad. And I get notifications, no problem.

 

The only negative is that, if you contact support for anything, even something obviously not phone related, they are definitely going to blame the problem on your unsupported phone; any excuse to avoid taking responsibility.

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