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Device displaying stats hours after I wake up

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Why is my Versa 2 only displaying stats hours after I wake up or not at all?

 

Moderator edit: Subject for clarity

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Hello @EdnaAnne, welcome to the Community Forums! It's a pleasure to assist you today.

 

Thanks for bringing this to my attention. Unfortunately, I didn't quite understand your post to provide you with helpful information to resolve your concern. Therefore, can you please expand on the difficulties you're currently experiencing with your device? Are you experiencing syncing difficulties with the information that's recorded? Please provide as many details you can so we can move forward with this.

 

I'll be waiting for your reply.

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Good morning. I will explain the issue I'm having with the Versa 2. First
let me say my husband has a versa as well so I am comparing functionality
of my vrrsa 2 to his older version.
Firstly sleep scores, these are not readily available on my Fitbit in the
morning, they only show up hours after I am up and only after I open up the
app on my phone which makes me question are the stats coming from my app on
my phone or they coming from my Fitbit?

The Alexa function has never responded or understood any request even the
simplest, what is the weather?

I attempted to download and purchase 2 clock faces from fitface but the
Versa app will not allow them both to sit on my allowable 5 clock faces I
have to go back in remove one before the other will appear.

I am generally disappointed with the functionality of this piece of
equipment. Versa 2 is not cheap, I expected it to be more responsive. If
this is the normal functionality I would appreciate you saying so. It is
definitely not worth over $200 if this is the case.

Thank you for responding to my email.
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