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Difficulties with Skullcandy Indy volume control

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It would be great if the Fitbit techs please provide a fix for controlling volume on the versa when paired with the skullcandy Indy ear buds.

 

thanks!

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community @Kport.

 

I'm sorry to hear that you are having difficulties controlling volume on the Fitbit Versa. 

 

Please confirm that you've followed the next instructions:

 

Go to the music icon on your watch and after pairing your Skullcandy Indy ear buds, choose a track to play. Above the actually track there should be a small + and at the bottom of the screen a - symbol.

 

If you are still experiencing difficulties, you can restart your Versa by following these steps.

 

If you have any question, please let us know.

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