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Difficulties with Versa performance after update

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‎12-10-2019 03:20 - last edited on ‎12-11-2019 13:42 by Fitbit Moderator

‎12-10-2019 03:20 - last edited on ‎12-11-2019 13:42 by Fitbit Moderator

Warning! Latest Versa firmware is terrible. Do not upgrade. I am currently attempting to downgrade. 

 

> Swipe responses are too slow

> Button responses are too slow

> “App requires internet” messages

> Quick settings menu is poorly designed

 

I recommend waiting until improvements are made.

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎12-11-2019 13:42

‎12-11-2019 13:42

Hi @Tucka, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit Versa after the firmware version was updated, certainly your device isn't performing as the way it was designed. First, I'd like to appreciate the input that was shared in your post, we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always helpful for us. On the second hand, I'd  like to suggest you to restart your device and let me know if you continue experiencing such difficulties.

 

Keep me posted and let me know if you have any additional questions. 

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‎12-13-2019 15:10 - last edited on ‎09-04-2020 11:34 by Fitbit Moderator

In response to RicardoFitbit

‎12-13-2019 15:10 - last edited on ‎09-04-2020 11:34 by Fitbit Moderator

I have returned the Fitbit 

 

Moderator Edit: Content - Promoting 

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‎09-03-2020 11:58

‎09-03-2020 11:58

Did you ever find a way to downgrade the firmware? I would like to go back to 4.1.2 because of problems rendering some clock faces on 4.2.

 

Not sure how to roll back - I've done a full factory reset, but the watch updates again to 4.2 when I set it up with the Fitbit iOS app.

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