Difficulties with Workweek hustle

[Aberg]

Boyfriend bought versa 2 for me for Christmas work week hustle done not accurately sync

I'm embarrassed that I'd ever want to return a gift from a loved one. I've contacted fitbit they said it's a on going issue and to look out for updates... at Christmas..  it's now almost February. Thanks for the dissapointment in my most looked forward to gift..  now I have a 250$ heart rate monitor. Never ever buying anything from fitbit again and will return with out taking it out of box if I receive anything as a gift. I'll be putting this versa back in the box. I'm done with this company.

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @Aberg.

I'm sorry to hear that you are having difficulties to compete on the Workweek hustle challenge. Thank you for your feedback.

Our team is working to resolve this issue, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

If you have any question, please don't hesitate to contact us back at any time.