Difficulty in changing Wrist Band - Versa 2

[Krishnan1974]

I am using Fitbit Versa 2. I find it very difficulty to fix the straps. Everytime it comes out it takes me atleast an hour to fix it back. 

Yesterday evening again it came out and I have still not managed to put it back. It is frustrating. I am carrying my Versa 2 in the pocket since yesterday evening.

I have gone through the manual and even videos on you tube, but nothing is working out and itis really frustrating.

Kindly help.

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Krishnan1974.

Thanks for the information provided.

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

See you around.

[Krishnan1974]

Thanks. The Customer Support team has been of great help and has helped in speedy resolution of the same. 

[EdsonFitbit]

Thanks for the update, @Krishnan1974.

I'm glad to hear that your experience with Customer Support has been great, thank you for letting us know.

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

Have a nice day.