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Disable device lock on Versa 2

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‎01-02-2020 23:38 - last edited on ‎03-04-2021 18:14 by

‎01-02-2020 23:38 - last edited on ‎03-04-2021 18:14 by

Hello,

I have set up the device lock on my Fitbit versa 2 and I would like to disable the device lock. How would I do that?

 

 

Moderator edit: subject for clarity 

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‎01-02-2020 23:49

‎01-02-2020 23:49

If this ever happens to you and you haven’t put any cards on your versa 2 just click the “enable for Fitbit pay” button and it will say disabled once you leave that page. 

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‎03-02-2021 12:33

In response to SunsetRunner

‎03-02-2021 12:33

Hi Cenzi, there are 2 options the first is factory reset to totally eradicate and the second is to enable pin only for payments. For this option  you need to open app on phone and click on profile (photo) top left of screen

> scroll to versa 2 and click on this a

> scroll to device lock and click

> choose option 'use passcode'

> then unlock your PHONE with phone pin

> opt for enable for fit pay only

Good luck, I chose the second option and it worked for me. At least the pin is now only needed to make a payment which I never do anyway. Hope this helps 

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