Posting this here just as a heads up to others looking at versas. Full disclosure I started Fitbit with a charge 2 and never had a problem and absolutely loved the device. Wife bought me an upgrade and it’s been a completely different experience.
So I received a new versa and was pretty excited. After a few days and having to charge it everyday I went online and noticed this was losing battery way quicker than normal. Called customer service, explained that I went to the forums and tried all the posted trouble shooting options. They said my bad pretty much, sent me a new one and all is good.
Immediately the new one i receive never syncs on command. It will sync on its own randomly every couple of days and that’s it. Never when I go into the app and manually try. I call Fitbit after all the trouble shooting and explain. They state that they are having this problem with a lot of versas and that I’m stuck with it until they come up with a solution. So I’m still here several months later with a watch that still doesn’t work and will only sync 1-2x a week.
So I just wanted to post this here, make sure anyone considering the versa has a heads up.
