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Display constantly freezing

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Can anyone help me. I changed my screen on my Fitbit versa 2 and now it freezes constantly. 

 

Moderator edit: Subject for clarity 

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Hi @Dll1378, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to our attention and for the details that were shared. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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