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Display problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-22-2022 19:01 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-22-2022 19:01 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

Friends my Fitbit display has stopped and rather showing me a bright flashing light. Its syncing with my phone however. Can someone help me if you saw similar problem. 

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3 REPLIES 3

‎01-23-2022 02:23

‎01-23-2022 02:23

HI @Giri24 -  first try pushing the button, or double tapping, and swiping in any direction or even just press the screen to see if it changes the display.

Another thing to try is to place it on the charger and see if you get any change.

If not try a restart How do I restart my Fitbit device? 

Author | ch, passion for improvement.

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‎01-23-2022 02:35

In response to Guy_

‎01-23-2022 02:35

I've tried all of these, but yet mines still doing it, any ideas? 

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0 Votes

‎01-23-2022 02:39

In response to Panther4531

‎01-23-2022 02:39

Hi @Panther4531 - Probably best to contact Fitbit Support directly. They may be able to help you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

If it is under warranty and found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and shipping issues.

Author | ch, passion for improvement.

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