Hello @johnzwhite and welcome to the Help forums. Are you using the Exercise app on your Versa 2 to track your bike rides or are you using the auto-recognition feature? You need to use the Exercise app with GPS on to get a distance. Auto-recognition does not give a distance for any exercise.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best AnswerHi there yes I have GPS activated but still does not work
Best Answer@johnzwhite When you go to the Bike page on the Exercise app on the Versa 2 screen, are you getting the confirmation that your Versa 2 is connected to your phone? The animated phone says connecting. When you connect, your Versa 2 vibrates and the screen says connected.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer