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Doesn't vibrate

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‎05-21-2019 18:31

‎05-21-2019 18:31

Versa stopped vibrating today. Doesn't show all messages either. I've been online and done everything suggested.  Anyone else have this issue?

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‎05-21-2019 19:07

‎05-21-2019 19:07

@KimCDA have you tried rebooting your tracker by pressing and holding the left and bottom right buttons until Fitbit logo appears? Are the Notifications On on the tracker ? Press and hold the left button to open quick menu and toggle the Notifications OFF/ON several times. Finally, does your tracker sync (when was the last sync?) without issues and are the Notifications enabled within the FITBIT mobile app?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎05-22-2019 05:54

In response to Marrrmaduke

‎05-22-2019 05:54

Just received a FitBit Versa Lite on Mother's Day.  worked alright for a couple of days.  Now won't give notifications of incoming phone calls nor does it vibrate.  Looked online for answers. Some say to restart or reboot.  I can't find any videos for this for the Versa Lite.  Makes me want to take it back to the purchase place and exchange it.  I only have one button on my watch.  Any videos showing how to reboot?  I am making this harder than it is.  Just want to do it correctly.

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‎05-22-2019 13:50

In response to jmwatson

‎05-22-2019 13:50

@jmwatson To reboot your Versa Lite please press the back button for 10 seconds until Fitbit logo appears. I also recommend rebooting the phone just in case. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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