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Dying fit bit

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Several issues going on.

 

1) added a sleep O2 sat function and since then my versa lite is glitchy. I thought I deleted this feature, but it won't go away.

2) my versa lite either won't monitor my heart rate (just nothing) or says I have a 200 heart rate when I'm sitting.

3) I don't like the new activity circle. My versa lite says I did 600 mins of activity and I burned 5000 calories. I know this is not true.

4) The battery drains dead after 3/4 of a day.

 

Of note:

I recently cancelled premium because I don't need or want the fancy stuff.

 

If my fit bit is messed up this will be the 2nd I've had to send back my Xmas present in less than a year, which is an inconvenience.

 

I don't want to upgrade when I'm already having problems with the product.

 

Would it be beneficial to just try a factory and app reset? If so, how do I do this?

 

Please help. Thank you!

 

 

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