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ETA for Versa software fix??

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‎07-18-2019 11:32

‎07-18-2019 11:32

Hi fellow Versa people. Like many of you, I have unresolved problems with gps exercise tracking, mileage, and accurate sleep tracking. Customer service has confessed and confirmed multiple times that this is a known issue that they are “working on.” Has anyone been given a date/timeline for when this software problem will be fixed? I have 6 months warranty left and will pursue a refund if it’s not prior to this. Ideas?

Thanks!

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‎07-18-2019 12:14

‎07-18-2019 12:14

Fitbit never announces problem fixes ahead of time (or perhaps even when it comes in update as "bug fixes") so nobody here would know.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-18-2019 12:38

In response to JohnnyRow

‎07-18-2019 12:38

Thanks, just wondered if anyone had received information over the phone from a customer service agent??

Sent from my iPhone
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