help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Elliptical

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2020 07:36

‎07-25-2020 07:36

I can't get my Versa 2 to track accurate distance while on the elliptical.  Is that common? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-25-2020 19:09

‎07-25-2020 19:09

Sorry @Aimers15 there is no way to accurately track a distance when the wearer does not move. Your elyptical is giving you a virtual made up distance based on the imaginary distance the wheel turned. 

Fitbit has no way of recording what the wheel is doing, or the diameter of the wheel, which also be needed.

Best Answer
0 Votes