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Emoji question marks

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Fitbit doesn't seem to have a fix for the question marks when replying with emojis on the versa 3 and other watches. Reading through the forums, there is no actual explanation for this and it happens with android and ios on my end as well. 

So my question is, has anyone had any luck with resolving this known issue? 

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Not sure I understand. I see emojis on mine. Is it a specific emoji?

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It's all emojis for the recipients for Android and IOS. 

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