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Erasing sleep

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‎12-27-2018 10:12

‎12-27-2018 10:12

Sleep was tracked for the first night, when I checked back the analyses can’t be found. ??

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‎12-27-2018 11:22

‎12-27-2018 11:22

Hi, do you still have the "old" Firmware Version (.19) or on the newest (.30). You can check that by going to the settings on your Versa and scroll all the way down to Device Info and press it. It's important to know as the answer to your question will be different for these versions. 

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‎12-27-2018 15:25

In response to SunsetRunner

‎12-27-2018 15:25

Thanks for your response
I have 32.33 version


Sent from my iPhone
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‎12-27-2018 15:32

In response to Gwinnett

‎12-27-2018 15:32

Hi, you probably mean .30 version. This one logs your sleep automatically and after syncing it with your 
Fitbit app, it should appear on your Fitbit's dashboard. At least that it does with me. In the former version I had to enter in manually in orer to be synced to my Fitbit app. Please explain the "erasing" further, cause in principle this it not possible cause it's kept and saved on the Fitbit Servers. 

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